WHAT IS YOUR REFUND AND WARRANTY POLICY FOR NEW PRODUCTS?
The Tigersetup online store, offers a 30-day money back guarantee. The refund will include the purchase price and original shipping and handling charges if applicable.
Engraved orders are not eligible for refund or exchange. Gift Cards (both physical and digital) and other items marked "Final Sale" are FINAL SALE and are not eligible for return.
Tigersetup has ended its engraving service, and as such, we are unable to re-engrave warranty returns. All other warranty policies will still apply. The Tigersetup limited hardware warranty coverage varies by product. Please refer to the packaging and/or documentation of the product you purchased to determine the warranty's length of time that applies.
Our "Smart Shopper Guarantee" lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
WHAT IS YOUR REFUND AND WARRANTY POLICY FOR REFURBISHED, OPEN-BOX AND DENTED BOX PRODUCTS?
Tigersetup dented Box items are products whose outer box has been torn, scratched, dented, or has other markings on it.
The product itself is guaranteed to be in brand new condition and fully warranted and carry a limited 30-day return policy. Tigersetup refurbished products are physical items which have been returned to Tigersetup for testing, inspection, and repair by certified technicians. Please note that some refurbished items may have dents, scratches, or other slight signs of wear. Open box items carry a limited 30-day refund-only policy (no exchanges). The refund will include the purchase price. Please inspect and test your products immediately upon receipt. To obtain a refund on a product purchased online, you will need to contact Customer Service at email@example.com
HOW DO I CANCEL MY ORDER?
After each order is processed, it is sent immediately to our fulfillment warehouse for shipment. Orders cannot be cancelled after they have been shipped.
HOW DO I MAKE A RETURN?
If you need to return a Tigersetup product within the 45-day return policy, please contact us on firstname.lastname@example.org.
Simply enter your order number and billing zip code and Tigersetup Team will fix Your problem, as faster as possible!
HOW DO I CANCEL MY PRE-ORDER?
To request cancellation of pre-ordered products, please contact us at email@example.com in the next 5 hourse after purchase! Orders for in-stock items are sent to our warehouse for shipping immediately after you place the order, therefore, in-stock items cannot be cancelled.